Tenants who are unable to access the online application may call the call center to submit tenant account registrations over the phone. As part of this process, documentation will be accepted by postal mail at the following address.
Postal Mail: Texas Rent Relief Program P.O. Box 671307
Houston, TX 77267
Do I Qualify?
Answer a few quick questions to see if your household qualifies.
All payments will be made directly to the landlord and/or utility provider unless they do not agree to accept the payment. If they do not accept payment, the payment will be made directly to the tenant after up to 7 days of outreach to the landlord and/or utility provider to confirm their refusal.
A portion of the funds have been set-aside specifically for households whose landlords have already sued for eviction in their local court. Applications in this set-aside will be processed first to decrease application processing time and increase the likelihood of evictions being diverted.
To Report Fraud, Waste, and Abuse
All TDHCA employees and contractor employees have a responsibility to report waste, fraud and abuse within the agency. The public is also invited to share such concerns.
If you suspect fraud, waste or abuse please call (833) 61-FRAUD or (833) 613-7283.